RETURN POLICY


DOMESTIC ORDERS

We want you to be completely satisfied with your order. Unwashed and unworn merchandised may be returned or exchanged within 14 days upon delivery. Any returns or exchanges past the 14 days will not be accepted. Please allow 3 – 5 days to process returns.

INTERNATIONAL ORDERS

If, for any reason, you are not satisfied with your purchase, please send return package via any mailing service. We are not able to provide return labels for international shipments, so you will be responsible for any shipping charges. For exchanges, specify the product requested on this form, and know you will cover shipping charges. Exchanges and refunds will be processed upon receiving the return package.

HOW WILL I RECEIVE MY STORE CREDIT?                                     

Expect an email with instructions within 3-5 business days of the delivery of your return at our warehouse. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed. The cost of shipping will not be included. Store credit cannot be applied to future purchases until the return is processed.

WHERE DO I SEND MY RETURNS AND EXCHANGES TO?

Please contact info@fashionmosaic.com to ensure your exchange is available in our inventory. A return label will be email to you upon request.

DAMAGES                                                                                                                   

If you received a damage or defective item, please contact info@fashionmosaic.com within 24 hours of your delivered item. A return label and return form will be included within your package.